AdobeがCX Enterprise AIエージェントプラットフォームを発表。業界専門知識を持つAIエージェントが顧客サービスを拡大し、コンテンツと顧客データを活用して体験を向上。Adobe Brand IntelligenceとEngagement Intelligenceでブランドシグナルを分析し、パーソナライズされた意思決定を提供。企業の顧客体験効率を高める。....
アドビはAIエージェント製品であるCX Enterpriseを発表し、人工知能技術を通じて企業のデジタルマーケティングおよびカスタマーエクスperiencemanagementの効率を向上させ、カスタマーとの関わりや販売、ブランドロイヤリティを最適化し、自動運営を実現することを目的としています。
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